Buying things on the internet has become the new norm. Nearly 1⁄3 of the global population shops online and experts predict e-commerce purchasing to keep growing. Shoppers’ expectations have significantly changed how businesses operate now and will need to operate in the future.
To meet consumer demands, businesses have invested heavily in all aspects of order fulfillment to increase speed, handle more orders, and ensure operational continuity. They know that staying competitive means being able to quickly and accurately fulfill orders at any time. That’s why when vehicle downtime was disrupting half of an e-commerce leader’s shifts, slowing fulfillment time during a period of high order growth, it knew it had to find a better way.
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