Third-party logistics providers, or 3PLs, are businesses that are hired to handle another company’s supply chain and logistics operations. And demand for them is growing. 9 out of 10 Fortune 500 companies use a third-party logistics provider, up from less than half a decade ago. Because of increased demand and the growth in the type and number of 3PLs operating now, the third-party logistics market is highly competitive.
3PLs are in a tough spot. They have to compete with other 3PLs to win and retain customers, but cost, labor, and equipment challenges make it more and more difficult to operate profitably. That was the situation a leading North American third-party logistics company was in when it approached Resonant Link to solve one of its biggest challenges.
The fast-growing third-party logistics provider was struggling to hire and retain the workers it needed to maintain service levels. After talking with Resonant Link, it realized it could use automated wireless charging to get more done and make employee’s jobs more enjoyable. Read the full case study for more on how the 3PL plans to expand its use of automation to meet its growing customer demands.